Privacy Policy

Effective Date: April 1, 2026
Last Updated: April 1, 2026

1- Introduction
Pardisio (“we,” “our,” or “us”) provides a native, agentic commerce application built on the Salesforce platform, as well as a public website used to provide information about our services. This Privacy Policy explains how Pardisio processes information:
– Through the Pardisio application (“Services”)
– Through our website (“Website”)

2- Role of Pardisio
2-1 Pardisio Application (Salesforce Environment)
Pardisio acts as a data processor, not a data controller.
– Customers (Salesforce org owners) control the data
– Pardisio processes data only on their behalf
2-2 Website
For data collected through the Website, Pardisio acts as a data controller.

3- Information We Collect
3.1 Information Collected Through the Website
We may collect the following:
A. Information You Provide
– Name
– Email address
– Company name
– Any information submitted via contact forms
B. Automatically Collected Information
– IP address
– Browser type and device information
– Pages visited and usage behavior
C. Cookies and Tracking Technologies
We use cookies and similar technologies to:
– Analyze website traffic
– Understand user behavior
– Improve website performance
We use Google Analytics to collect and analyze usage data.
3.2 Information Processed Through the Pardisio Application
Depending on customer configuration, Pardisio may process:
– Customer and contact information
– Product and pricing data
– Orders and transaction records
– CRM and account data
– User inputs and interaction data
– Custom Salesforce objects
Pardisio does not determine what data is collected—this is controlled by the customer.

4- How We Use Information
4-1 Website Data
We use website data to:
– Respond to inquiries and contact requests
– Provide product information
– Send marketing communications (where permitted)
– Improve website performance and user experience
Analyze usage trends
4-2 Pardisio Application Data
We process data solely to:
– Enable commerce workflows
– Support negotiation and pricing
– Execute transactions
– Provide AI-driven recommendations
– Enforce trust and policy rules

5- AI and Agent-Based Processing
Pardisio includes AI-driven capabilities (“agents”):
– The merchant/seller agent operates within Salesforce
– External buyer agents (e.g., third-party AI systems) may interact with Pardisio
Pardisio does not independently initiate data sharing with external AI systems.

6- Interaction with External AI Agents
Pardisio may interact with third-party AI agents acting on behalf of end users. In such cases:
– Requests are processed within Salesforce
– Responses may include limited commerce-related data
– Data sharing is controlled by:
— Customer configuration
— Salesforce permissions
Pardisio does not control how third-party AI providers process or store data once received.

7- Data Sharing
7-1 Website Data
We may share website data with:
– Analytics providers (e.g., Google Analytics)
– Email or marketing tools (if applicable)
7-2 Application Data
Pardisio does not:
– Sell personal data
– Maintain external data storage
– Independently share data with third parties
Data may be transmitted externally only when:
– Initiated by user interaction with external agents
– Permitted by customer configuration

8- Data Minimization
Pardisio is designed to:
– Limit data exposure to what is necessary
– Respect Salesforce role-based permissions
– Apply security and access controls

9- Data Retention
Website Data:
– Retained as long as necessary for communication or marketing purposes
– You may request deletion at any time
Application Data:
– Stored only within the customer’s Salesforce environment
– Retention controlled by the customer

10- Security
Pardisio relies on Salesforce security controls and implements secure design practices:
– Role-based access control
– Authentication and authorization mechanisms
– Audit logging and monitoring
– Data minimization principles

11- Your Rights
Depending on your location, you may have rights to:
– Access your personal data
– Correct inaccurate data
– Request deletion
– Object to processing
– Request data portability
Requests should be directed to us or, for application data, to the relevant customer (data controller).

12- International Data Transfers
Website data may be processed in jurisdictions where our service providers operate. Application data remains within Salesforce infrastructure unless transferred through customer-configured integrations.

13- Children’s Privacy
Pardisio is not intended for use by individuals under the age of 13 (or applicable age in your jurisdiction).

14- Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updates will be reflected with a revised “Last Updated” date.

15- Contact Information
For questions or requests related to this Privacy Policy:
Pardisio
Parent Company: eZe Store LLC
323 Sunny Isles Blvd. Suit 700, Sunny Isles Beach, Florida 33160 United State
legal@pardisio.com

16- Key Principles
– Website and product data are treated separately
– Pardisio operates within Salesforce for application processing
– No external storage of application data
– Website data is used for communication and analytics
– External AI interactions are user-driven and controlled